We’re the people’s marketplace. Your trust is everything to us.
Got an issue?
We’d love to help.
Try the following steps:
- Contact your seller.
Every shop at WeMake is independent. Refunds, exchanges and returns policies vary from seller to seller. If you have a question about a recent order, the seller is the best person to ask.
2. Open a case.
If you and the seller cannot resolve a problem with your order, you may be eligible to open a case.
3. Work with WeMake
After you open a case, WeMake can act as a mediator to work with you and your seller.
WeMake’s support team is always working for you.
At WeMake, your privacy is near and dear to us. We’re transparent about how we treat your personal information.
All credit card information sent to WeMake is encrypted, and we don’t store any sensitive credit card information.
WeMake has a strong set of requirements each seller must meet to remain at our marketplace. We protect your buying experience by removing shops that don’t live up to our standards.
We got answers, let’s see if they match.